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How I Stay Resilient as a Startup Founder Through the Daily Rollercoaster


The life of an entrepreneur is a rollercoaster ride filled with exhilarating highs and gut-wrenching lows. As the founder of community platform Heartbeat, Murtaza Bambot is no stranger to the thrills and spills of startup life. Recently, he opened up about some of the constant battles he faces - from the struggle to efficiently tackle product bugs with a small team to the relentless pressure to deliver exponential growth month after month. 


"How do you stay resilient in the face of such adversity?" I asked Murtaza. His wisdom left me convinced that maintaining perspective is key to surviving the entrepreneurial marathon.


The Entrepreneurial Marathon: Pacing Yourself for the Long Haul


Murtaza learned an important lesson from a close friend whose rocketship startup had just raised a massive $40 million Series B round. Despite such huge success, his friend confessed: "I have never been more stressed in my entire life." 


This shocked Murtaza into a pivotal realization: the stresses of startup life never end. You can either let the daily chaos and uncertainty overwhelm you, or you can shift your mindset to stay energized and focused for the long haul.


Some key ideas from Murtaza:


* Give up trying to control everything and let go of the need to constantly know every tiny detail across your business

* Fall in love with the journey of building vs. being stressed about hitting each new monthly goal 

* Protect your personal relationships, health, and hobbies as key pillars of maintaining your resilience


"It feels like driving in the dark without your headlights on. You just kind of have to trust that you're a good driver and keep moving," Murtaza reflected. Wise words for any founder in it for the long run. 


Community Building 101: Creating Belonging 


Of course, no conversation with Murtaza would be complete without digging into his passion: building thriving communities. 


For Murtaza, community boils down to: "this space of just belonging where you can be your true self." Some companies focus more on quickly answering questions or facilitating transactions. But Murtaza believes the communities that endure are ones that help people meaningfully connect around shared interests, values, and goals. 


Some tips on fostering this sense of belonging: 


* Don't try to be everything for everyone - just pick one area to excel at based on your community's purpose

* Run regular events with vulnerable sharing from real people vs. polished 'experts' 

* Have patient, empathetic leaders focused on inclusion vs. perfectly orchestrating every conversation


Murtaza emphasizes that with some core building blocks in place, organic community connections will blossom.


Driving Sales Through Community: Heartbeat's Formula


Now you might be wondering - if it's all about belonging, where do sales fit into the community equation?


Murtaza is refreshingly straightforward - the main goal of Heartbeat's own customer community is driving sales, full stop. Without that, his investors would kick him to the curb. 


However, their community still feels welcoming and genuine because they focus on creating real value vs. aggressive sales pitches. So what's their formula? 


* Host 3 educational events per month with industry experts 

* Convert event content into bite-sized videos to repurpose across channels

* Incentivize their affiliate partners to promote events and videos

* Track sales driven by different touchpoints and optimize over time


This flywheel effect continually exposes new users to Heartbeat and what it has to offer. 


So what resonated most with you from Murtaza's wisdom? Are there any ideas or frameworks you want to apply in building your own community or nurturing your own resilience as an entrepreneur? I'd love to hear your key takeaways in the comments!