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The Power of Providing Value: Transforming Your Sales Mindset

Have you ever felt like a fraud in your own business? Like you're just waiting for someone to figure out that you're making it up as you go along? If so, you're not alone. Imposter syndrome is a common experience among entrepreneurs, especially when success comes quickly.

I recently had the pleasure of speaking with Tasha Smith, founder of Emerge Sales Training, who shared her incredible journey from a $1.4 million business to having to lay off her entire team.

Her story is a powerful reminder that even in our darkest moments, there's always hope and opportunity for growth.

The Rise of a Sales Training Empire

Tasha's business skyrocketed from $42,000 in sales during her first year to a staggering $1.4 million. It was a dream come true, but with rapid growth came unexpected challenges. 

Despite her success, Tasha struggled with severe imposter syndrome. She constantly felt like she was "waiting for someone to figure out that I was just kind of making stuff up as I go."

This internal battle, combined with the pressure of running a fast-growing company, took a toll on her mental and physical health.

The Downfall

Tasha's business relied heavily on organic lead flow - word of mouth and business collaborations. When this stream of leads suddenly dried up, the company found itself in a precarious position.

With a $100,000 monthly payroll and not enough incoming business, Tasha was forced to make the heart-wrenching decision to lay off her team.

Lessons Learned: Balancing Optimism with Reality

Tasha's experience teaches us valuable lessons about entrepreneurship:

  • Control your lead flow: Relying solely on organic leads can be risky. It's crucial to have multiple, predictable sources of leads to ensure stability.

  • Believe in yourself: Tasha learned to trust the judgment of successful people who believed in her. "If I believe that they are this smart and have this much savvy, maybe they're right and I'm wrong." 

  • Embrace your failures: Every mistake is an opportunity for growth and learning. As Tasha puts it, "There's redemption on the other side of it."

The Power of Providing Value, Not Proving Value

One of the most powerful takeaways from Tasha's story is the shift from trying to prove your value to simply providing value. This mindset change can transform how we approach our businesses and sales conversations.

Building Sales Confidence

For many entrepreneurs, sales can be a daunting aspect of running a business. Tasha emphasizes the importance of reframing our understanding of sales:

  • Sales is matchmaking - connecting problems with solutions

  • Focus on providing value in every conversation

  • Ensure your sales process embodies trust, compassion, stability, and hope

Most importantly, Tasha stresses the need for proper sales training. Entrepreneurs need to invest time in learning and practicing effective sales techniques.

Moving Forward 

Tasha's story reminds us that entrepreneurship is a journey filled with ups and downs. It's not about avoiding failures but learning from them and using those lessons to grow stronger.

Today, Tasha's business is thriving again, but with a more stable foundation and a wealth of experience to draw from. Her journey serves as an inspiration to all of us facing challenges in our businesses.

Remember, every setback is an opportunity for a comeback. By focusing on providing value, investing in our skills, and learning from our experiences, we can build businesses that not only survive but thrive in the face of adversity.

Keep pushing forward and keep learning. Remember, you've got this!